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Contact Us

We connect to you. We strongly believe in good and long lasting relationship. Whether by mobile, phone, email, or ticketing system, we are looking forward to hear all your outstanding web hosting issues that in the other hand, builds up a long lasting relationship between us. We invite you to make use of any of our support method below in contacting us so we can reach and serve you better.

Technical Email Support

Our technical support team is always ready to answer all your technical questions and concerns. We make sure that we attend your support tickets and technical concerns on timely manners. You can contact our Technical Support Team using our Client Portal Area for more of your technical issues. You can send us your issues anytime at
. Try to email our technical support team on weekdays and holidays and see how our responsiveness we can be.

You can send us SMS alerts at +63 918 4477120 anytime.  We are aware how important your message can be. We appreciate if you could include your domain name as our reference.


Technical Support Tickets

Our technical support system provides the best ticketing and support management around the web hosting world. It is designed to manage both your tickets and our replies systematically. We have the best ticketing support system around and that is why we make use of them. Our technical support team are always ready to attend to your outstanding technical issues immediately. To submit a support ticket, simply click here.

Sales and Billing Team

For sales, new orders,  order follow-ups, billing and related issues, email us  . Our Billing and Sales Department works Mondays to Fridays 9.00am to 5.00 pm GMT.

E-mail and Spam Abuse 

We hate spam too! Every management of any hosting platforms hate spam very  much. In order to report and manage any abuse activity within our network and fleet of hosting servers, send us more details about the spam emails you have noticed or received. Kindly inform us about it by reporting them to  .

Fax Communication

You can email us your deposit slips for verification. Alternatively, you can fax us your bank deposit slips, so we can immediately take care of your hosting orders at .


We value our clients above all else, and providing you high quality support is our top priority. Our friendly and knowledgeable team is always ready to be in front of your hosting issues.

Our Network Operations Center (NOC) and Network Technical Support team can be contacted 24x7 by email or ticketing system via our client portal.

We do provide our utmost care with our clients. So we open all our windows and doors for you.

 




 
   
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